When AI Makes Output Cheap, What's Worth Money?
At a recent founders' gathering, a dozen owners of mid-sized companies, each doing hundreds of millions in revenue, kept circling back to one topic: how to make their teams smaller. They had cut headcount by thirty to fifty percent, revenue had barely moved, and every one of them was cheerful about it. Marketing went from four people to one. Customer service was handed to AI. The people who stayed were mostly the quick ones, the ones willing to try things.
Over the past few years AI has pushed the cost of producing almost anything way down. Copywriting, design, code, handling support tickets: work that used to take a team now takes one capable person and a few good tools. Which raises a larger worry. When everyone can churn out work in volume, when there is more of everything than anyone can absorb, who is left to sell to? This is not idle speculation. Overproduction, price wars, and a market where nobody dares to spend is a script history has run more than once.
But look one layer deeper and the same shift has another face. When the cost falls, people who could never justify the expense suddenly want in. Plenty of traditional businesses and small firms used to look at a system that cost millions and took a year to build, and simply walked away. Now they find that someone who understands their workflow, paired with AI, can stand up a rough but usable version in a month or two. For them, demand opens for the first time. That is why you see a counterintuitive pattern abroad: some engineers have more work than before, not less, because they can finally walk into markets that were closed to them.
This holds well beyond software. Anything you always wanted to do but could never afford to start, editing a video, running a small course, building a little tool, taking on your own clients, gets a wave of new demand the moment the barrier drops. Industrialization worked the same way. Cheap machine-made goods did not end work. They turned far more people into customers who could finally afford to buy, and the market grew.
So rather than turning the same question over and over as "will I be replaced," it is worth asking where the valuable spot moves once doing the work is something everyone can do. Knowing what is worth making. Being the person others trust. Being seen. Being able to take a heap of output and shape it into something people actually want. Volume stops being worth much. Judgment and relationships are what hold their value.
Picture a shelf crammed with things anyone could make, stacked until they spill over. AI made filling the shelf easy. The hard part now is knowing which slot a hand will actually reach for.